- Real-time remote access to cases
- Improved worker productivity
- Reduced processing errors
- Improved case tracking
Relevant Case Studies
From understanding bespoke requirements through to the delivery of the end product, we have been delighted with the quality of service delivered by Kaleida. We have no hesitation in providing the highest levels of recommendation.
Kaleida developed a case management system to manage the process of placing individuals looking for social housing with private landlords.
The system guides users through the initial enquiry and vetting of prospective tenants on to collection of further data and generating the necessary documentation to allow the customer to move into the new property.
Debt Free Direct
Debt Free Direct (DFD) was established in 2001and provides best debt advice and a full range of practical solutions for over-indebted consumers. In 2001 Kaleida developed the Insolvency Management System.
We looked at various software providers, however, Kaleida stood out from day one. Their consultative approach and attention to detail helped ensure that they developed a system which met all of our requirements.
Face For Business – Call Answering Service
The system identifies the number being called, and the caller number, looks them up in the database and pops up the company details and a message for the PA to answer that call with a specific greeting. Based on rules set up within the system for each client and caller, the PA can then take a message or transfer the call on to the customer.
We were impressed with Kaleida's thorough approach from the start. They knew how to ask the right questions.
Renaker Build Ltd
Renaker are construction contractors with a history of delivering a diverse and often complex range of construction projects across the majority of development sectors.
Our bespoke software for Renaker succeeds in improving accuracy and reducing the time needed to upload, query and approve timesheets through a simple to use, but comprehensive, management solution.
Kaleida really understood what we did and were really good at suggesting things we hadn’t thought of ourselves.
Best International Group
A 50% reduction in paperwork processing? A 75% reduction in data entry duplication? No wonder Best International hit their three year ROI target using specialist new application and management software from Kaleida.
Not only did they read the situation brilliantly, they asked brilliant questions.
Building a brand new system from the ground up using all Microsoft cloud enabled technologies to make it scalable, replicable and sustainable.