By creating the operating platforms that are the technology solutions behind our client’s businesses, we enable our clients to grow effectively and efficiently. Whether it’s a platform to offer employee benefits to the NHS employees or the platform that enables our client to offer virtual receptionist services to SMEs, we provide robust, scalable solutions in business critical environments. Our attention to detail and focus on quality adds value to our service so that our clients are confident that their businesses can operate 24/7.
How does a 20k a year saving on CMS licenses sound? How does 35% year on year savings on your salary costs sound? We add value in many ways; by saving money, by offering competitive advantage and by confidently providing business continuity.
By listening, by understanding, by crafting a shared vision and then delivering it.
How can we help you?
We looked at various software providers, however, Kaleida stood out from day one. Their consultative approach and attention to detail helped ensure that they developed a system which met all of our requirements.
Face For Business – Call Answering Service
The system identifies the number being called, and the caller number, looks them up in the database and pops up the company details and a message for the PA to answer that call with a specific greeting. Based on rules set up within the system for each client and caller, the PA can then take a message or transfer the call on to the customer.
I’m in business, all I want to do is achieve a goal. They’ve done really well helping us succeed in that.
Face For Business – Cost Savings
“We had a pretty clear idea of what we wanted, we sat down with the contenders and went through the brief with each. In the end though it was a pretty straightforward decision to go with Kaleida. They had the best experience of integrating with telecoms. And we’re glad we did. Choosing Kaleida has proven to be an extremely wise decision.” Andy MacGregor, MD at Face For Business