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It has been found in a recent report from Australian company; Telstra, that organisations across the world have started to accelerate their digital transformation as a result of the coronavirus pandemic, with many reallocating budgets to ensure technological adaptability. This is in the wake of many businesses now turning to cloud technology, to ensure that their business is as agile and flexible as possible; ushering in a new wave of technologically enabled working environments.

This report featured more than 120 business leaders across four continents, and was written and put together alongside GlobalData. The report found that a huge ⅔ of those that responded to the survey believed that coronvirus and the ensuing lockdown; had changed the way that their business would run forever. 93% of those surveyed also said that they were starting to increase and improve the adoption of cloud software services for their business and suppliers. In addition to this, a huge and largely unprecedented 97% of respondents in both Europe and Asia, saw the adoption of cloud technology as “the only option” which sparks a huge debate about how businesses should now be pushing forward with adopting this new tech solution.

The main issue that business are finding, though; is that it isn’t just as simple as increasing what businesses are currently doing; and spending, on current strategies. 10% of business surveys did not have any contingency planning for business continuity and of those that did, many were never properly prepared for an event as widespread and disruptive as a global pandemic. In addition to this, it is extremely difficult to manage the change needed when it comes to implementing large scale digital and cloud tech projects across a business, in an already turbulent environment.

Jeremy Snyder of DivvyCloud has previously advised that organisations were actually excellent in the rapid rollout of remote working for their employees; with many businesses managing to minimise the disruption caused by Covid-19. However they have been less effective at solidifying and enhancing this offering in the aftermath. Utsav Sanghani of Synopsys also noted that there has been a heavy importance on the proper processes implemented in order to save business initiatives from going stale. Telstra, in amongst all of this, have revealed another interesting statistic as a part of the research, in that almost 70% of respondents believed that Coronavirus had increased shadow IT behaviours.

Incredibly, 98% of the polls in the report have shown that there would be “an increased reliance on video conferencing” replacing face-to-face meetings – this is hugely helpful in changing businesses from being widely reliant on traditional travelling and setting up meetings; to now having the ability to connect with new customers in new markets from across the world.

Telstra, within their report, outlined a new 5 point process which businesses should start to follow when businesses start to reopen back to full capacity:


1 Better continuity plans

The coronavirus caught everyone out to the point where it really was the unexpected thing that happened. No one could have seen it coming but this should now be used as a lesson to absolutely expect the unexpected. Businesses need to grow from this with stronger continuity and emergency plans in order to protect themselves against any future threats that may come in the future. It is important that the scope of your plans should be much wider, but also ensure that you are doing much more with the data available to you, including any stress testing to understand how your business can plausibly react.


2 Embrace remote working and cloud technology

This seems like a no-brainer but it is so important now that businesses should be pushing for the adoption of cloud technologies wherever possible. This ability to then make sure your employees can work from anywhere opens up employment opportunities for the top talent from anywhere. Physical office spaces may be changed forever but this is not necessarily a bad thing – from remote meetings, collaboration software and video conferencing; the ability to share and work apart is now the top of most businesses priorities.


3 Secure collaboration is key for security

Platforms that are going to enable businesses to work, communicate, collaborate and improve productivity will start to become the most valuable pieces of technology that businesses will adopt moving forward. It is extremely important then, that you are taking on software that is from reputable vendors or even better still; custom made to suit your business and security needs perfectly. According to the Telstra report, “businesses should consider vendors that have granular access and privacy controls, and the ability to audit user actions”.


4 Cloud should be your only option

To get into the correct mindset of moving forward with cloud technology and the opportunities that it opens up; start to consider that cloud technology is the only option available for your business to adopt when choosing a piece of software. Don’t forget, when all of your software and processes are sat in the cloud, it’s incredibly easy to integrate all platforms together, to share data; automate triggers and data sharing across all systems.


5 Adaptive networks are absolutely paramount

A distributed workforce will create many unforeseen loads on your networks so it is incredibly important to ensure that you have the resources available to cope with unforeseen network issues at any point throughout any day.


These 5 steps are incredibly important to making sure your business is fully prepared to move strongly out of the pandemic lockdown. If you would like to unleash the power in your business’ potential, get in touch here with us and we can help conduct a free software review to understand where to make software improvements to cloud technology.

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